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Avida Motorhome Service
Robert’s RV World is Melbourne’s specialist motorhome service centre, providing comprehensive servicing, repairs, and maintenance for Avida and all major motorhome brands since 1968.
At Roberts RV, we offer:
- Full motorhome service including motorhome fittings inside and out
- Insurance and Warranty repairs
- Custom upgrades and accessory installations
- Help and advice
From routine maintenance to complex bodywork repairs, our experienced technicians can handle any aspect of your motorhome’s fit-out or accessories. We stock an extensive range of quality parts and accessories from trusted suppliers to keep your motorhome operating perfectly for you to enjoy.
Service Department Hours: Monday – Friday 8:00am till 4:30pm
Contact us on (03) 9357 4555
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Melbourne Motorhome Service & Maintenance
Services Available at Robert’s RV World
Our Melbourne-based team brings over 40 years of experience in the motorhome industry, with customer satisfaction at the heart of everything we do. Our qualified, professional staff maintain the highest standards of service, and our specialists can enhance, improve, and repair your motorhome to suit your individual needs and travel requirements.
We carry out a comprehensive range of repairs and servicing on most makes of motorhomes, including:
- Delamination repairs
- Gas equipment servicing and certification
- Fridge and air conditioning repairs
- Electrical fault diagnosis and repair
- Plumbing and water system maintenance
- Slide-out mechanisms and self-levelling systems
- Structural repairs and bodywork
- Annual safety inspections
- Pre-purchase inspections
From routine maintenance or complex repairs, our Campbellfield service centre has the expertise and facilities to keep your motorhome in peak condition.
If you require any further help, why not give us a call right now! – Phone (03) 9357 4555 – Monday – Friday 8:00am till 4:30pm.
Repairs and Warranty Work
We are fully authorised by leading insurers to carry out insurance work on any brand of motorhome. Our team of highly skilled specialists can tackle everything from simple fixes to the most complicated structural repairs, all completed to manufacturer specifications and insurer requirements.
Our state-of-the-art 20,000 sq ft service facility, renovated in 2023, features dedicated bays for major repairs, custom modifications, and routine servicing. We use genuine parts where specified and maintain strong relationships with all major component manufacturers.
If you require any further help or have questions about insurance claims or warranty coverage, give us a call right now!
Phone (03) 9357 4555 – Monday – Friday 8:00am till 4:30pm.
Help and Advice
Our Melbourne team is always willing to offer advice and guidance on any aspect of motorhome ownership, from technical questions to trip planning recommendations. We understand that motorhomes are complex machines, and we’re here to help you get the most from your investment.
Contact us:
- Phone: (03) 9357 4555
- Hours: Monday to Friday, 8:00am till 4:30pm
- Online: Use our booking form above for service appointments
Please feel free to reach out whether you need emergency assistance, want to discuss custom upgrades, or simply have questions about maintaining your motorhome between services.
RV Insurance and Warranty Work
Avida Warranty
The strength of choosing a new Avida is the comprehensive warranty protection that backs every new Avida sold at Robert’s RV World. The Avida Guarantee gives you 5 years and a million reasons to choose Avida over the competition.
Avida motorhomes are protected by a market-leading 3-year or one million kilometre warranty on Avida-manufactured components* and a 5-year structural guarantee on the motorhome body*. Combined with the support and warranty offered by our chassis and component suppliers and a two-year emergency roadside assist plan, you can enjoy your Avida motorhome lifestyle with complete peace of mind.
Our national service network means convenience: It’s not necessary to return your RV to the dealer where you bought it. Any authorised Avida service centre can assist you per our published warranty handbook, and Robert’s RV World is proud to be Melbourne’s authorised Avida service centre.
Understanding Your Warranty Coverage:
Motorhomes comprise three main warranty components:
- The Chassis: Engine, gearbox, suspension, and vehicle controls are covered under the warranty offered by the chassis manufacturer.
- The Motorhome: Body, furniture, and fittings manufactured by Avida are covered under Avida Industries’ warranty.
- The Appliances: Refrigerator, air conditioner, television, hot water system, and other appliances are covered under warranties offered by their respective manufacturers, similar to appliances in your home.
You should read your handbook folder to fully understand what is offered on each component of your motorhome. If in doubt, contact Avida Customer Relations for assistance.
If you’re trading up, buying a new Avida for the first time, or choosing from quality used motorhomes, give us a call today.
CALL (03) 9357 4555
*Refer to the warranty policy manual’s terms and conditions. Commercial usage warranty terms differ.
Roadside Assist
For peace of mind, Avida offers a free two year emergency roadside assist policy called Advantage Help, with each new motorhome purchased.
Simply by joining the Avida RV Club, Prestige Help, an upgraded two year policy with improved benefits and valued at $395 per annum, is provided free to the purchasers of a new motorhome or can be purchased for only $250.
Avida RVHELP policies have been improved, for instance, customers who experience a break down requiring towing can now be towed free for up to 150km in either metropolitan or rural area whereas under Avida ASSIST the towing limits are 20km in metro areas and 120km in rural locations.
Advantage Help
- Minor roadside repairs
- Technical advice
- Battery and parts replacement
- Key replacement
- Urgent message relay
- Accident Coordination and towing arrangement
Prestige Help
- Minor roadside repairs
- Technical advice
- Battery and parts replacement
- Key replacement
- Urgent message relay
- Accident Coordination and towing arrangement
Plus
- Breakdown Towing
- Emergency Taxi
- Emergency Accommodation
- Rental Car Assistance
- Alternative Travel Assistance
- Vehicle Return Assistance
- Emergency Medical Assist
- Home SOS
- Lifestyle Concierge
- Sentinel Protection
Customers purchasing a NEW Avida: 2 years Advantage HELP for free
WRVC members purchasing a NEW Avida: 2 years Prestige HELP for free
2nd Hand Motorhome: Purchase Prestige Help, $250 when joining the WRVC
To find out more just call or to join call 1800 CLUB RV (1800 258 278)
Require Emergency Assistance?
Those who have joined Avida RV Help and require emergency roadside assistance should call 1800 RV HELP and quote your registration number
Book A Service
Book your RV in for service right now by calling (03) 9357 4555 or simply fill out the form below. Please note we can only accept form bookings 3 days in advance. Your booking will be confirmed by one of our team.
Frequently Asked Questions
Can I have new accessories added to my motorhome?
Absolutely! Our Melbourne service centre specialises in custom upgrades and accessory installations. Popular additions include diesel heaters, electric awnings, tow bars, solar panel systems, lithium battery upgrades, extra windows or skylights, reversing cameras, and much more. Our experienced team will be glad to discuss your requirements, provide quotes, and complete professional installations. Just ask – we’ve been customising motorhomes since 1968!
What is involved in servicing a motorhome?
A modern motorhome is a complex collection of systems, including cupboards, cabinets, appliances powered by LPG, electric, or diesel, as well as slide-outs, self-levelling kits, plumbing, and comprehensive electrical systems. Our service includes lubricating tracks and rollers, tightening screws, nuts and bolts, checking and repairing fitment issues or faults, testing all appliances and systems, inspecting gas and electrical connections, checking water systems, and so much more.
Every motorhome is different, and we discuss the work to be carried out beforehand with you so you can be sure what will be done and approximately how much it will cost. We provide transparent quotes and keep you informed throughout the service process.
Can I tow with my Avida RV motorhome?
The weight rating of your final motorhome configuration will determine what and how much you can tow with your Avida motorhome. Factors include your vehicle’s Gross Vehicle Mass (GVM), payload capacity, and tow rating. One of our experienced sales consultants will be able to advise you based on your particular needs and the specific model you’re considering. We can also arrange tow bar installation if your motorhome is suitable for towing. Get in touch for an obligation-free chat: (03) 9357 4555.
How do I customise my Avida RV?
Our Melbourne service and accessories team will walk you through all of the customisation options of interest to you, such as additional solar panels, lithium battery system upgrades, inverters, satellite systems, upgraded entertainment systems, external storage solutions, and other custom accessories. We source and supply all of the parts and accessories needed for the job, and our experienced technicians fit or craft your items here in our dedicated Campbellfield service centre. All work is completed to the highest standards with proper certification where required.
Do you stamp my logbook
Yes! When your motorhome is serviced with us, we will stamp your logbook to ensure you have an easy reference for the work carried out in your maintenance schedule. We also provide detailed service reports outlining all work completed, parts replaced, and recommendations for future maintenance. This documentation is valuable for warranty purposes and helps maintain your motorhome’s resale value.
How long does a typical service take?
Service timeframes vary depending on the scope of work required. A standard annual service typically takes 1-2 days, while more complex repairs or custom installations may require longer. We’ll provide an estimated timeframe when you book your appointment and keep you updated if any additional work is discovered during the service. For major repairs or modifications, we can often arrange loan vehicles or accommodation assistance.
How do I schedule an appointment?
To make a service appointment and get all of your questions answered by one of our professional RV team members, simply give us a call on (03) 9357 4555 during business hours (Monday – Friday, 8:00am till 4:30pm), or complete the booking form at the top of this page. For form bookings, please allow at least 3 days’ notice. One of our Melbourne team will confirm your appointment and discuss any specific requirements or concerns you may have.
Do you service motorhomes that weren't purchased from Robert’s RV World?
Yes! We welcome all motorhome brands and models to our Melbourne service centre. While we specialise in Avida motorhomes, our experienced technicians are qualified to work on most major motorhome brands. We stock a comprehensive range of parts and have established relationships with component suppliers to ensure we can service your motorhome regardless of make or model.
What payment options do you offer for service and repairs?
We accept various payment methods, including cash, credit cards, and EFTPOS. For larger repairs or custom projects, we can discuss payment plans or help arrange finance through our partners. Insurance and warranty work is handled directly with the relevant provider, where applicable. Contact us to discuss your specific situation.We accept various payment methods, including cash, credit cards, and EFTPOS. For larger repairs or custom projects, we can discuss payment plans or help arrange finance through our partners. Insurance and warranty work is handled directly with the relevant provider, where applicable. Contact us to discuss your specific situation.
Brands we work with include
